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Asia Tech x Singapore
May 29-31, 2024
Singapore EXPO
May 29-31, 2024
Singapore EXPO

Welcome to Asia Tech x Singapore 2024

HOSPITALITY SUITE EXHIBITOR MANUAL

Here you will find the relevant information and forms to complete for the event. If you have any questions feel free to reach out to your operations contact. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!

YOUR EVENTS CONTACT

Contact Customer Success!                     Contact Operations!

EVENT INFORMATION

Venue

SINGAPORE EXPO

1 Expo Drive

Singapore 486150 

Getting Here

Situated within the buzzing, multicultural hub of Singapore, Singapore EXPO is the country’s largest purpose-built meetings, incentives, conventions and exhibitions (MICE) venue.

Located in the Changi precinct, Singapore EXPO is a 10-minute drive from Changi Airport, and 20-minutes from the city center. It is close to three major expressways and easily accessed via public transport, with the EXPO train station being an interchange for two Mass Rapid Transit (MRT) lines. The venue is supported by an extensive range of amenities, including WIFI-enabled network, 5G mobile coverage, and over 1,600 car park lots to accommodate visitors’ needs.

The location also allows visitors a glimpse into the uniquely-Singaporean history and lifestyle through well-loved places of interest like the First Heritage Town Joo Chiat and Jewel Changi Airport.

Event Timings

SET UP HOURS

Tuesday 28 May            09:00 - 17:00
Build access: Hospitality Suite Access ONLY

HOSPITALITY SUITE HOURS OF OPERATION

Wednesday 29 May        10:00 - 18:00
Thursday 30 May            10:00 - 18:00
Friday 31 May                 10:00 - 16:00

REGISTRATION HOURS

Tuesday 28 May             14:00 - 20:00
(Exhibitors ONLY)

Wednesday 29 May        09:00 - 18:00
Thursday 30 May            09:00 - 18:00
Friday 31 May                 09:00 - 16:00

EXHIBITION OPENING HOURS

Wednesday 29 May        10:00 - 18:00
Thursday 30 May            10:00 - 18:00
Friday 31 May                 10:00 - 16:00

CONFERENCE HOURS

CLICK HERE FOR THE AGENDA

BREAK DOWN HOURS

Friday 31 May                 All breakdown must be concluded by 17:00

Please note all timings are subject to change and will be updated here.

What's Next?

  1. View your room on a Virtual Tour
  2. Submit your room layout to CUSTOMER SUCCESS
  3. Complete this electronic HEALTH AND SAFETY FORM by 22nd April
  4. Register your staff by 8th May via the EV2 Portal
  5. Order any additional services, if required
  6. Review our additional policies

COMPULSORY RESPONSIBILITIES

The following responsibilities are all compulsory in order for us to deliver your event package, please ensure you complete each task by the deadlines outlined below.

COMPLETE H&S FORM

Health & Safety at our shows is extremely important to keep EVERYONE safe.

Before arriving onsite we ask that all exhibiting companies read the Informa Tech Rules & Regulations Handbook and complete the Health & Safety Form

If the form has not been completed, or not completed to the appropriate standard, Informa Tech organisers reserve the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.

IMPORTANT: All forms are due for submission by 22nd April.

SUBMIT YOUR ROOM CONFIGURATION

In order to organise your hospitality suite the best way possible, we need your room configuration confirmed ASAP or no later than 22nd April:

Seating Configuration – Please choose ONE option: 

1. Classroom 
2. Theatre
3. Boardroom
4. Banquet

To assist you in planning your configuration you may refer to the Max Atria Capacity Chart.

Please email CUSTOMER SUCCESS and copy in OPERATIONS with your preferred option and capacity required. 

If you are planning to build in this room with your contractor, please let CUSTOMER SUCCESS know as additional approval and Health and Safety forms may be required.

If you require an alternative layout or additional furniture you will need to order this through PICO or CNeX.

EVENT SERVICES

The following event services are optional extras should you wish to elevate your presence onsite and arrange deliveries pre-event.

FURNITURE & GRAPHICS

If you wish to order any alternative or additional furniture outside of your contracted package you can do so through the relevant event's stand contractor:

CommunicAsia, TechXLR8 Asia - Contact CNeX

BroadcastAsia, SatelliteAsia - Contact PICO

AUDIO VISUAL

To order AV for Opal rooms (Level 1), please contact ckristin@constellar.co


To order AV for Citrine, Tourmaline, Peridot, Topaz rooms (Level 2) please complete the order form and return to jiaxin.foo@ascendcom.com.sg

As stocks are limited, late orders cannot be guaranteed & if accepted, will be subjected to a 30% surcharge after the deadline (1 month Before Show Date) and a 50% surcharge for on-site orders.

CATERING

All food and beverage in Hospitality Suites must be ordered through the venue. Outside caterers are prohibited.

Catering Portal - COMING SOON

Please take note that the catering portal will be available 7 weeks prior to the event.

DELIVERIES

We strongly recommend that you use one of these three freight handlers for this event. Informa Tech cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.

Informa Tech will not sign for the goods on your behalf. You must be onsite to receive and sign for the shipment yourself at the time it arrives.

Please note that post event, Informa nor the venue are responsible for returning your shipments. You must arrange the shipment yourself and then label the boxes and leave them with the appropriate person for collection.

TRAVEL & ACCOMMODATION

ACCOMMODATION

We have appointed Burnaby Solutions as the official ATxSG Travel Concierge and Accommodation partner.

CLICK HERE to book your accommodation.

If you have any questions please contact Burnaby Solutions at enquiries@burnaby-solutions.com

PLAN YOUR TRAVEL

By Train / MRT (Mass Rapid Transit)
Singapore EXPO is served by two MRT lines: the East-West (Green) Line and Downtown (Blue) Line. You may travel by either lines and alight at the Expo MRT station (CG1/DT35), which is located nearest to Foyer Two or Hall 6.

By Public Bus
Shortest walk to Foyer One, Meeting Rooms and Halls 1-3:
96029 – Expo Halls 1-3: Bus services 12, 24, 38
96021 – Opp Expo Halls 1-3: Bus services 12, 24, 38

Shortest walk to Foyer Two and Halls 4-6:
96039 – Expo Halls 4-6 : Bus services 12, 24, 38
96031 – Opp Expo Halls 4-6: Bus services 12, 24, 38
96301 – Expo Stn Exit B: Bus services 20 and 118

By Car
Situated at the crossroads of 3 main expressways – East Coast Parkway (ECP), Pan Island Expressway (PIE) and Tampines Expressway (TPE), Singapore EXPO is a 15-minute drive from the CBD and a 5-minute ride to Changi International Airport.

By Taxi
The taxi fare from the airport to Singapore EXPO is about $15 and to the city about $20, subject to surcharges. There are two taxi stands:
Expo Halls 1-3 & Meeting Rooms: Foyer One Taxi Stand – I42
Expo Halls 4-6: Foyer Two Taxi Stand – I02

VEHICLES & PARKING

Cars and Light Goods Vehicles

First Hour: $1.80

Second Hour: $1.80

Every subsequent 30 minutes or part thereof: $1.50

Heavy Vehicles and Buses

First Hour: $3.00

Second Hour: $3.00

Every subsequent 30 minutes of part thereof: $3.00

CLICK HERE FOR MORE INFORMATION

MEDIA COVERAGE OPPORTUNITIES

As part of the publicity efforts for Asia Tech x Singapore, our communications team is rolling out a comprehensive PR campaign to garner maximum coverage for the event. To help us better understand your showcase, assess it for newsworthiness, and best present it to the media, please fill out the form linked below:

ADDITIONAL POLICIES

CODE OF CONDUCT

Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct,  Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.

SUSTAINABILITY

Sustainability is increasingly important to event attendees. Exhibiting at an Informa Tech event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals:

1. View the Exhibitor Sustainability Checklist relevant to your stand type below and consider the steps as you plan your event

2. If you have a space only stand, ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual

PHOTOGRAPHY

By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.

DATA PROTECTION

Informa Tech and Asia Tech x Singapore do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Asia Tech x Singapore, or its parent company Informa, and do not have access to our confidential records.

ANY ISSUES?

If you have an issues, please reach out to us for further assistance