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Asia Tech x Singapore
May 29-31, 2024
Singapore EXPO
May 29-31, 2024
Singapore EXPO

Welcome to Asia Tech x Singapore 2024

COMMUNICASIA & TECHXLR8ASIA EXHIBITOR MANUAL

Here you will find the relevant information and forms to complete for the event. If you have any questions feel free to reach out to your operations contact. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!

YOUR EVENTS CONTACT

 Contact Customer Success!                     Contact Operations!

PLEASE NOTE

Full PPE including safety vests and safety boots must be worn at all times during set-up and dismantle hours. 

It is the contractor's responsibility to source all PPE equipment themselves as we do not have these available for sale onsite.

EVENT INFORMATION

Venue

SINGAPORE EXPO

1 Expo Drive

Singapore 486150 

Getting Here

Situated within the buzzing, multicultural hub of Singapore, Singapore EXPO is the country’s largest purpose-built meetings, incentives, conventions and exhibitions (MICE) venue.

Located in the Changi precinct, Singapore EXPO is a 10-minute drive from Changi Airport, and 20-minutes from the city center. It is close to three major expressways and easily accessed via public transport, with the EXPO train station being an interchange for two Mass Rapid Transit (MRT) lines. The venue is supported by an extensive range of amenities, including WIFI-enabled network, 5G mobile coverage, and over 1,600 car park lots to accommodate visitors’ needs.

The location also allows visitors a glimpse into the uniquely-Singaporean history and lifestyle through well-loved places of interest like the First Heritage Town Joo Chiat and Jewel Changi Airport.

Floorplan

To access the floorplan CLICK HERE

Set Up & Dismantle Hours

SET UP HOURS
(Only contractors in FULL PPE will be allowed access during these hours)

Sunday 26 May              14:00 - 22:00
Build access: Official Contractors, Raw Space Contractors

Monday 27 May             08:00 - 22:00
Build access: Official Contractors, Raw Space Contractors

Tuesday 28 May             08:00 - 22:00
Build access: Official Contractors, Raw Space Contractors (no hard build to take place after 14:00)

Tuesday 28 May             09:00 - 17:00
Build access: Hospitality Suite Access ONLY

Important Note for Non Official Stand Contractors: 

Non official stand contractors will be assigned a specific time to set up. There will also be a performance bond collection upon arrival at the venue. Non official stand contractors might be required to purchase decals.

Further information in terms of the cost will be communicated to you closer to the event.

DISMANTLE HOURS
(Only contractors in FULL PPE will be allowed access during these hours)

Friday 31 May                  20:00 - 22:00
Dismantle: Official Contractors

Saturday 1 June              08:00 - 14:00
Dismantle: Official Contractors, Raw Space Contractors

Please note all timings are subject to change and will be updated here.

Live Event Timings

REGISTRATION HOURS

Tuesday 28 May            14:00 - 20:00
(Exhibitors ONLY)

Wednesday 29 May        09:00 - 18:00
Thursday 30 May            09:00 - 18:00
Friday 31 May                 09:00 - 16:00

EXHIBITION OPENING HOURS

Wednesday 29 May        10:00 - 18:00
Thursday 30 May            10:00 - 18:00
Friday 31 May                 10:00 - 16:00

CONFERENCE HOURS

AGENDA - CLICK HERE

Please note all timings are subject to change and will be updated here.

New Where to Submit Your Stand Plan Process

Asia Tech x Singapore Festival has appointed Opt-Safe to manage the stand plan submission and approval process for 2024.

Opt-Safe will be responsible for collecting all stand plan submissions, reviewing submissions, providing feedback to clients and submitting files for final checks.

Please review the SUBMIT YOUR STAND DESIGN & H&S PACK section prior to submission of files.

All files need to be submitted to Opt-Safe no later than 22nd April.

What's Next?

If you have purchased a raw space package, you will be required to complete the below steps:

  1. Submit an ai or eps logo and a jpeg or png logo to Exhibitor Portal (EV2) by 19th April
  2. Review the Stand Build Guidelines & Informa Tech Rules & Regulations documentation
  3. Submit your stand plan drawings & H&S Pack to Opt-Safe by 22nd April
  4. Register your staff by 8th May
  5. Order any additional services if required
  6. Review our additional policies

YOUR STAND - SPACE ONLY

You will be provided with a raw space on the exhibition floor. It is your responsibility to utilize and build in this space. Please check your contract for the exact size of your floor space and plan accordingly.

BETTER STANDS

Through our commitment to the evolution of the events industry, we aim to ensure that we are delivering the best possible experience for our customers. That is why, we at Informa, have created the industry-wide campaign Better Stands.

Better Stands focuses on uniting exhibitors, contractors and the wider event industry to move away from disposable, single-use stands at our events, in favour of reusable structures. We believe that by moving away from the use of disposable stands we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events.

This year is about educating clients and contractors about Informa’s Better Stands initiative, providing information on how you can help us move away from disposable stands together. The regulations for 2025 will see the bronze level enforced for all space-only clients. Now’s the time to start taking action and get ahead of the game. Why not set yourself up this year so you are in the best position to make your commitment in the future and try to achieve the highest rating possible!

Please have a read through the Better Stands Exhibitor Information Guide to get more information about the campaign!

COMPULSORY RESPONSIBILITIES

The following responsibilities are all compulsory in order for us to deliver your event package, please ensure you complete each task by the deadlines outlined below.

SUBMIT YOUR STAND DESIGN & H&S PACK

Health & Safety at our shows is extremely important to keep EVERYONE safe. We enforce strict rules & regulations for all exhibiting companies to ensure a safe working environment and for the safety of our attendees.

Please follow the below steps for us to grant permission to build:

  1. Review the STEP-BY-STEP PROCESS for signing off stands.
  2. Read the INFORMA RULES AND REGULATIONS HANDBOOK & STAND BUILD GUIDELINES thoroughly before starting the design
  3. Complete & return pages 18-28 of the HANDBOOK which includes a risk assessment, method statement & declaration (RAMS)
  4. Review BETTER STANDS before starting the design.
  5. Provide detailed stand plans for your space that adhere to the above

Please submit all H&S and design documents for you stand via email to Opt-Safe by 22nd April

REMINDERS:

There are no complex builds allowed for this event. Once submitted, should your design be classed as complex you will be expected to redesign your stand and resubmit your H&S documentations. 

If your documents have not been submitted, or are not completed to an appropriate standard, Informa Tech organizers reserve the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.

If your stand plans and H&S pack have not been submitted by the deadline set, Informa Tech organizers reserve the right to refuse build/admission to the show.

PERFORMANCE BOND & WRISTBANDS - Non-Official Contractors

Any non-official contractors are required to purchase a refundable performance bond. Without a performance bond, non-official contractors will not be issued wristbands and will not be able to access the site during build up/dismantle.

  • REFUNDABLE PERFORMANCE BOND & CONTRACTORS WRISTBANDS - CLICK HERE

Performance bonds can be issues onsite, but we highly recommend arranging in advance to speed up access on the day. If ordering pre-event, please arrange by 19th May.

EVENT SERVICES

The following event services are optional extras should you wish to elevate your presence onsite and arrange deliveries pre-event. If you wish to order any extras please ensure you complete by the deadlines outlined below or detailed within the order forms.

STAND CONTRACTOR SERVICES - CNeX

The early bird deadline for all CNeX orders is 22nd April. After this point fees increase to the standard rate. Please complete by the deadline and email to CNeX in order to finalize your order and avoid any disappointment or surcharges.

OTHER EVENT SERVICES

As stocks are limited, late orders cannot be guaranteed & if accepted, will be subjected to a 30% surcharge after the deadline (1 month Before Show Date) and a 50% surcharge for on-site orders. Please email your completed order form to jiaxin.foo@ascendcom.com.sg

  • F&B ORDERS - COMING SOON

All food and beverage must be ordered through the venue. Outside caterers are prohibited. Please take note that the catering portal will be available from the week commencing 15th April.

  • LEAD RETRIEVAL

Please kindly take note that Lead Retrieval need to be ordered via the Exhibitor Portal - EV2. If you encounter any difficulties, please reach out to our Customer Success

  • SECURITY

If you wish to hire security services please contact Ili Azlee. She can be contacted via her mobile at +65 8661 9865 and/or email at ili.azlee@fervour.sg

DELIVERIES

We strongly recommend that you use one of these three freight handlers for this event. Informa Tech cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.

Informa Tech will not sign for the goods on your behalf. You must be onsite to receive and sign for the shipment yourself at the time it arrives.

Please note that post event, Informa nor the venue are responsible for returning your shipments. You must arrange the shipment yourself and then label the boxes and leave them with the appropriate person for collection.

TRAVEL & ACCOMMODATION

ACCOMMODATION

We have appointed Burnaby Solutions as the official ATxSG Travel Concierge and Accommodation partner.

CLICK HERE to book your accommodation.

If you have any questions please contact Burnaby Solutions at enquiries@burnaby-solutions.com

PLAN YOUR TRAVEL

By Train / MRT (Mass Rapid Transit)
Singapore EXPO is served by two MRT lines: the East-West (Green) Line and Downtown (Blue) Line. You may travel by either lines and alight at the Expo MRT station (CG1/DT35), which is located nearest to Foyer Two or Hall 6.

By Public Bus
Shortest walk to Foyer One, Meeting Rooms and Halls 1-3:
96029 – Expo Halls 1-3: Bus services 12, 24, 38
96021 – Opp Expo Halls 1-3: Bus services 12, 24, 38

Shortest walk to Foyer Two and Halls 4-6:
96039 – Expo Halls 4-6 : Bus services 12, 24, 38
96031 – Opp Expo Halls 4-6: Bus services 12, 24, 38
96301 – Expo Stn Exit B: Bus services 20 and 118

By Car
Situated at the crossroads of 3 main expressways – East Coast Parkway (ECP), Pan Island Expressway (PIE) and Tampines Expressway (TPE), Singapore EXPO is a 15-minute drive from the CBD and a 5-minute ride to Changi International Airport.

By Taxi
The taxi fare from the airport to Singapore EXPO is about $15 and to the city about $20, subject to surcharges. There are two taxi stands:
Expo Halls 1-3 & Meeting Rooms: Foyer One Taxi Stand – I42
Expo Halls 4-6: Foyer Two Taxi Stand – I02

VEHICLES & PARKING

Cars and Light Goods Vehicles

First Hour: $1.80

Second Hour: $1.80

Every subsequent 30 minutes or part thereof: $1.50

Heavy Vehicles and Buses

First Hour: $3.00

Second Hour: $3.00

Every subsequent 30 minutes of part thereof: $3.00

CLICK HERE FOR MORE INFORMATION

ADDITIONAL POLICIES

CODE OF CONDUCT

Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct,  Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.

SUSTAINABILITY

Sustainability is increasingly important to event attendees. Exhibiting at an Informa Tech event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals:

1. View the Exhibitor Sustainability Checklist relevant to your stand type below and consider the steps as you plan your event

2. If you have a space only stand, ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual

PHOTOGRAPHY

By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.

DATA PROTECTION

Informa Tech and Asia Tech x Singapore do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Asia Tech x Singapore, or its parent company Informa, and do not have access to our confidential records.

ANY ISSUES?

If you have an issues please reach out to us for further assistance