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Asia Tech x Singapore
June 7-9, 2023
Singapore EXPO

June 7-9, 2023
Singapore EXPO

Welcome to Asia Tech x Singapore 2023

COMMUNICASIA & TECHXLR8ASIA EXHIBITOR MANUAL

Here you will find the relevant information and forms to complete for the event. If you have any questions feel free to reach out to your operations contact. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!

YOUR OPERATIONS CONTACT

   Contact Clare!                         Contact Sharmilah!

EVENT INFORMATION

Venue

SINGAPORE EXPO

1 Expo Drive

Singapore 486150 

Getting Here

Situated within the buzzing, multicultural hub of Singapore, Singapore EXPO is the country’s largest purpose-built meetings, incentives, conventions and exhibitions (MICE) venue.

Located in the Changi precinct, Singapore EXPO is a 10-minute drive from Changi Airport, and 20-minutes from the city center. It is close to three major expressways and easily accessed via public transport, with the EXPO train station being an interchange for two Mass Rapid Transit (MRT) lines. The venue is supported by an extensive range of amenities, including WIFI-enabled network, 5G mobile coverage, and over 1,600 car park lots to accommodate visitors’ needs.

The location also allows visitors a glimpse into the uniquely-Singaporean history and lifestyle through well-loved places of interest like the First Heritage Town Joo Chiat and Jewel Changi Airport.

Floorplan

To access the floorplan CLICK HERE

Set Up & Breakdown Hours

SET UP HOURS

Sunday 4 June              14:00 - 22:00
Build access: Official Contractors, Raw Space Contractors

Monday 5 June             08:00 - 22:00
Build access: Official Contractors, Raw Space Contractors

Tuesday 6 June             08:00 - 22:00
Build access: Official Contractors, Raw Space Contractors (no hard build to take place after 14:00)

Tuesday 6 June             09:00 - 17:00
Build access: Hospitality Suite Access ONLY

Important Note for Non Official Stand Contractors: 

Non official stand contractors will be assigned a specific time to set up. There will also be a performance bond collection upon arrival at the venue. Non official stand contractors might be required to purchase decals.

Further information in terms of the cost will be communicated to you closer to the event.

BREAK DOWN HOURS

Friday 9 June                  20:00 - 22:00
Breakdown: Official Contractors

Saturday 10 June              08:00 - 14:00
Breakdown: Official Contractors, Raw Space Contractors

Please note all timings are subject to change and will be updated here.

Live Event Timings

REGISTRATION HOURS

Tuesday 6 June             14:00 - 20:00
(Exhibitors ONLY)

Wednesday 7 June        08:30 - 18:00
Thursday 8 June            08:30 - 18:00
Friday 9 June                 08:30 - 16:30

EXHIBITION OPENING HOURS

Wednesday 7 June        09:30 - 18:00
Thursday 8 June            09:30 - 18:00
Friday 9 June                 09:30 - 16:30

CONFERENCE HOURS

CLICK HERE FOR THE AGENDA

Please note all timings are subject to change and will be updated here.

What's Next?

If you have purchased a raw space package, you will be required to complete the below steps:

  1. Submit an ai or eps logo and a jpeg or png logo to YOUR OPERATIONS CONTACT by 28th April (SPONSORS ONLY)
  2. Review the Stand Build Guidelines & Informa Tech Rules & Regulations documentation
  3. Submit your stand plan drawings & H&S Pack to YOUR OPERATIONS CONTACT by 3rd May
  4. Register your staff by 17th May
  5. Order any additional services if required
  6. Review our additional policies

YOUR STAND - SPACE ONLY

You will be provided with a raw space on the exhibition floor. It is your responsibility to utilize and build in this space. Please check your contract for the exact size of your floor space and plan accordingly.

BETTER STANDS

Through our commitment to the evolution of the events industry, we aim to ensure that we are delivering the best possible experience for our customers. That is why we at Informa have created the industry-wide campaign Better Stands. 

Better Stands focuses on uniting exhibitors, contractors and the wider event industry to move away from disposable, single use stands at our events, in favour of reusable structures. We believe that by moving away from the use of disposable stands we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. 

We would like you to join us in moving towards the future of exhibiting and ask you to consider your stand plans and build for your booth at the 2023 event. We would also like to advise you that we would love to have you exhibit with us again in future years and are planning to have more specific regulations in place regarding using a reusable stand for the 2024 event onwards. 

COMPULSORY RESPONSIBILITIES

The following responsibilities are all compulsory in order for us to deliver your event package, please ensure you complete each task by the deadlines outlined below.

SUBMIT YOUR LOGO - Sponsors Only

If you are a sponsor, please email the most up to date version of these types of logos to YOUR OPERATIONS CONTACT ASAP or no later than 28th April

1. ai / eps Logo - high res file

2. jpeg Logo - low res file

Please notify your operations contact if there are any changes to your logo to what is currently being displayed on the website.

SUBMIT YOUR STAND DESIGN & H&S PACK

Health & Safety at our shows is extremely important to keep EVERYONE safe. We enforce strict rules & regulations for all exhibiting companies to ensure a safe working environment and for the safety of our attendees.

Please follow the below steps for us to grant permission to build:

  1. Review the STEP-BY-STEP PROCESS for signing off stands
  2. Read the INFORMA RULES AND REGULATIONS HANDBOOK & STAND BUILD GUIDELINES thoroughly before starting the design
  3. Complete & return pages 18-26 of the HANDBOOK which includes a risk assessment, method statement & declaration (RAMS)
  4. Provide detailed stand plans for your space that adhere to the above

Please submit all H&S and design documents for you stand via email to YOUR OPERATIONS CONTACT by 3 May

REMINDERS:

There are no complex builds allowed for this event. Once submitted, should your design be classed as complex you will be expected to redesign your stand and resubmit your H&S documentations. 

If your documents have not been submitted, or are not completed to an appropriate standard, Informa Tech organizers reserve the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.

If your stand plans and H&S pack have not been submitted by the deadline set, Informa Tech organizers reserve the right to refuse build/admission to the show.

REGISTER YOUR STAFF

All staff must be registered on VISIT (our registration system). Shortly after your welcome email from us you will receive an email from registration@asiatechxsg.com <noreply@visitcloud.com> enabling you to register your staff.

Please ensure you register your staff no later than 17th May.

HOW TO REGISTER YOUR STAFF


VISA INVITATION LETTER

If anyone attending the event requires a letter of invitation to support any visa application we would be more than happy to help, but they must be registered first. The steps below outline the process:

  1. Register the individual for the event
  2. Individual receives confirmation email of registration with link to apply for a visa invitation letter
  3. Individual completes form
  4. PDF visa invitation letter is generated and issued via email to individual

PERFORMANCE BOND & WRISTBANDS - Non-Official Contractors

Any non-official contractors are required to purchase a refundable performance bond. Without a performance bond, non-official contractors will not be issued wristbands and will not be able to access the site during build up/breakdown.

  • REFUNDABLE PERFORMANCE BOND & CONTRACTORS WRISTBANDS - CLICK HERE

Performance bonds can be issues onsite, but we highly recommend arranging in advance to speed up access on the day. If ordering pre-event, please arrange by 19th May.

EVENT SERVICES

The following event services are optional extras should you wish to elevate your presence onsite and arrange deliveries pre-event. If you wish to order any extras please ensure you complete by the deadlines outlined below or detailed within the order forms.

STAND CONTRACTOR SERVICES - CNeX

The early bird deadline for all CNeX orders is 5th May. After this point fees increase to the standard rate. Please complete by the deadline and email to CNeX in order to finalize your order and avoid any disappointment or surcharges.

OTHER EVENT SERVICES

As stocks are limited, late orders cannot be guaranteed & if accepted, will be subjected to a 30% surcharge after the deadline (1 month Before Show Date) and a 50% surcharge for on-site orders. Please email your completed order form to jiaxin.foo@ascendcom.com.sg

VISIT CONNECT LEAD RERIEVAL HOW TO GUIDE - CLICK HERE

All food and beverage must be ordered through the venue. Outside caterers are prohibited. If you need any further help or information, please contact Constellar

If you wish to hire security services, please contact Ili Azlee. She can be contacted via her mobile at +65 8661 9865 and/or email at ili.azlee@fervour.sg

DELIVERIES

We strongly recommend that you use one of these three freight handlers for this event. Informa Tech cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.

Informa Tech will not sign for the goods on your behalf. You must be onsite to receive and sign for the shipment yourself at the time it arrives.

Please note that post event, Informa nor the venue are responsible for returning your shipments. You must arrange the shipment yourself and then label the boxes and leave them with the appropriate person for collection.

MARKETING RESOURCE KIT

We have put together some resources to assist you with the digital and online promotion of your participation in this years' event.

To access the online folders with the marketing resources, please click the respective buttons below.

If you have any questions, or changes that need to be made, please contact Peter Wong, or Leonard Lee.

TRAVEL & ACCOMMODATION

ACCOMMODATION

We have appointed Burnaby Solutions as the official ATxSG Travel Concierge and Accommodation partner.

CLICK HERE to book your accommodation.

If you have any questions please contact Burnaby Solutions at enquiries@burnaby-solutions.com

PLAN YOUR TRAVEL

By Train / MRT (Mass Rapid Transit)
Singapore EXPO is served by two MRT lines: the East-West (Green) Line and Downtown (Blue) Line. You may travel by either lines and alight at the Expo MRT station (CG1/DT35), which is located nearest to Foyer Two or Hall 6.

By Public Bus
Shortest walk to Foyer One, Meeting Rooms and Halls 1-3:
96029 – Expo Halls 1-3: Bus services 12, 24, 38
96021 – Opp Expo Halls 1-3: Bus services 12, 24, 38

Shortest walk to Foyer Two and Halls 4-6:
96039 – Expo Halls 4-6 : Bus services 12, 24, 38
96031 – Opp Expo Halls 4-6: Bus services 12, 24, 38
96301 – Expo Stn Exit B: Bus services 20 and 118

By Car
Situated at the crossroads of 3 main expressways – East Coast Parkway (ECP), Pan Island Expressway (PIE) and Tampines Expressway (TPE), Singapore EXPO is a 15-minute drive from the CBD and a 5-minute ride to Changi International Airport.

By Taxi
The taxi fare from the airport to Singapore EXPO is about $15 and to the city about $20, subject to surcharges. There are two taxi stands:
Expo Halls 1-3 & Meeting Rooms: Foyer One Taxi Stand – I42
Expo Halls 4-6: Foyer Two Taxi Stand – I02

Fly to Singapore with Our Official Airline Partner

We are delighted to announce that Singapore Airlines has come on board as ATxSG 2023 Official Airline Partner! Take advantage of this exciting partnership by using the exclusive promo code ATXSG23 to enjoy exclusive discounts on your flight to Singapore.

VEHICLES & PARKING

Cars and Light Goods Vehicles

First Hour: $1.80

Second Hour: $1.80

Every subsequent 30 minutes or part thereof: $1.50

Heavy Vehicles and Buses

First Hour: $3.00

Second Hour: $3.00

Every subsequent 30 minutes of part thereof: $3.00

CLICK HERE FOR MORE INFORMATION

MEDIA COVERAGE OPPORTUNITIES

As part of the publicity efforts for Asia Tech x Singapore, our communications team is rolling out a comprehensive PR campaign to garner maximum coverage for the event. To help us better understand your showcase, assess it for newsworthiness, and best present it to the media, please fill out the form linked below:

ADDITIONAL POLICIES

CODE OF CONDUCT

Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct,  Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.

SUSTAINABILITY

Informa Tech is committed to a role of environmental and sustainable leadership in every aspect of our business and recognises the responsibilities we have to our employees, our customers, our suppliers, the communities we work within and the environment as a whole.  

Our contribution to a sustainable and environmentally harmonious society is based upon best practice and covers:

Environment: We use recycled materials for office and event documentation and reduce the use of plastics in all our event collateral

Community: To encourage sustainable development in the wider business we endeavour to utilise environmentally accredited venues and support regional agricultural practice by insisting on using locally grown produce for catering at all our large events.

Relationships: Informa Tech has developed an alliance with the Carbon Neutral Company and as a further example of our customer centricity, we strive to locate our events central to where we feel the majority of attendees originate.

PHOTOGRAPHY

By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.

DATA PROTECTION

Informa Tech and Asia Tech x Singapore do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Asia Tech x Singapore, or its parent company Informa, and do not have access to our confidential records.

ANY ISSUES?

If you have an issues please reach out to us for further assistance