“A NEW ERA OF NEWSROOM"
Are you curious how has the pandemic affected the daily routine of the average journalist? Or how to keep up delivering quality content, when the world turns upside down? How to transfer complex newsroom tasks into virtual space? Read our article and you will find answers to most questions you have about a new era of newsroom.
“Return to Broadcast Asia“
It is a great pleasure for Octopus Newsroom to return to Broadcast Asia after what feels like an extraordinary period of turbulence, not only in Singapore but across the world.
With major events occurring across the region including the Singapore general elections in July 2020, it was vital that voters could have a news source they could trust. Due to a combination of the elections and the pandemic, it is believed this led to an increase in trust in the traditional news media as residents found themselves relying heavily on the news media for important and accurate information, amid the flurry of fake online news and articles.
Octopus Newsroom were proud that their customer Mediacorp and their round-the-clock news network Channel News Asia (CNA) was the most trusted (79%) source of News in the region.
“So how did Covid change the working practices of Octopus Newsroom customers?“
Before Covid, the newsroom’s day would traditionally start with the content planning. After the mandatory morning cup of coffee, the news team and journalists would check the news agencies and social networks to get to grips with the developing news stories, they would then meet with colleagues to discuss the top stories, decide what’s going to be covered by whom and from where. Further decisions around what will be live, or a package and then finally how is the story going to be treated and delivered onto their different distribution platforms. But suddenly as at the start of the pandemic when you can no longer meet in person, how can you meet the needs of a news team?
Remote working is not an alien concept for journalists. They are used to working remotely but they still very much rely on continuous collaboration and interaction with their colleagues. Taking the face-to-face interactions into a virtual one and keeping it joined-up was the challenge.
A recent research paper entitled “HOW IS JOURNALISM ENDURING THE COVID-19 CRISIS?” authored by Julie Posetti, Emily Bell and Pete Brown gives an insightful view into the effect that the pandemic had on the journalist and their working environment from March to June 2020.
The results highlighted an urgent need for mental health support and interventions to help alleviate burnout. Also, there is strong demand for training on new technologies to support remote reporting and publishing (67%). The intense workload and social isolation identified in the report mitigates the use of new virtual technology to reduce stress coupled with a platform that can reduce costs, thus having a net positive impact on the working newsroom environment.
The ideal solution is to transfer the daily life of a journalist to a shared and collaborative system dedicated to managing all the normal daily tasks, albeit remotely. Enter the world of the huge potential of the Octopus X NRCS, which can be deployable on premise or in the cloud.
Eva Planickova, News Production Advisor & Trainer, a journalist who advises and provides training on the Octopus platform stated that her day can still be structured the same and each step can now be done remotely: meetings on story creation, the access to the archive and other information sources, collaboration on the creation of rundowns, the social media interaction and arranging live or packaged segments. Octopus X is accessible from anywhere, on any device and at any time while creating content in what journalists like to refer to as a “story-centric” approach.
Octopus X has evolved over the past 22 years to meet the needs of the news team and remote journalists and provides a business platform that is ideal for the current and post pandemic environment. Octopus Journalist App, the mobile app of Octopus X NRCS, allows a story to be assigned to a journalist who can have remote access to all their coverage plan, via a mobile device such as a smartphone or tablet. Journalists can submit scripts, view rundowns and can see important factors when they are due to go live, view the interview questions from the studio and understand the length of their set piece. With Octopus X they can host the whole show remotely and read updates from all their colleagues in real time.
Another innovative app, known as the Octopus iReporter, allows the general public to become roaming journalists to be first on scene for breaking news stories that can be uploaded directly into Octopus X. Producers can also see if there are people available locally on the map to shoot a news story. It helps enormously in case of lockdown restrictions and to reduce the cost of having to send full time employees from a long distance.
Social Media integration of Octopus X plays heavily in the feature set – it allows gathering and capture of information sourced from the internet and social media, as well as providing functionality for social media publishing.
“Importance of journalism“
According to the survey, some positive findings are connected to the mission of journalism. 43% of respondents said the audience's trust in their journalism had increased during the pandemic as was reflected in the findings of increased trust in MediaCorp. The summary finalized with the RESPONDENTS’ TOP EMOTIONAL REACTION TO THE PANDEMIC IS POSITIVE. There was a 61% increase in the sense of commitment to the importance of journalism.
One of the biggest journalists’ priorities nowadays is adapting to the ‘new normal.’ Octopus will be there to facilitate this new normal. As part of Broadcast Asia, Octopus Newsroom are pleased to be hosting panel discussions around news coverage and some of the innovative features on offer to improve and change the way news is conducted, including a special guest from Mediacorp to discuss first hand their experiences:-
14 July, 15.20 – 16.00 - “User-Generated Content for the Asia Pacific Market” Speaker: Miro Rusko – an overview of the iReporter app and the power of enabling your audience to become roaming journalists allowing you to break stories and capture content from a location quicker than traditional means.
14 July, 17.25 – 18.05 “Adapting Broadcast Infrastructure and Facilities to the New Normal” Speaker: Gabriel Janko – given how the pandemic has changed the way news teams operate, Octopus Newsroom discusses many of the new initiatives of remote working that have proved more efficient and are now here to stay.
16 July, 14.05 – 14.25 - Fireside chat: Looking through the past 6 years of Mediacorp – Octopus Newsroom, with their special guest from Mediacorp, look at the successes since the first implementation in 2015 and the impact on the delivery of news in Singapore ever since.