Discuss & Share Your View at Our
Regional Tech Talk Roadshow

Alongside some of the major industrial trade shows in the region, ConnecTechAsia is hosting a series of Tech Talks to showcase practical users’ cases and discuss trending tech topics across these key industries. These roadshows engage industry leaders of tech and non-tech backgrounds alongside associations and knowledge partners who will share insights, analyze case studies and question the status quo for an impactful exchange. The Regional Tech Talk Roadshow is a unique opportunity for additional networking, expanded reach and knowledge, branding and visibility.


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Regional Tech Talk Roadshow – FHA HoReCa

Time Session
10:00 – 10:30 Registration
10.30 – 10.45 Opening Address

Ivan Ferrari, Event Director (Telecom. Media. Technology), Informa Markets

10:45 – 11:30 Presentation 
Digital Innovation in the Hospitality Sector

The hospitality sector has faced tremendous disruption over the past 25 years. This disruption has been driven by the application of digital technology to the sector. Customer experience in 2020 is now almost universally online with multichannel integration and mobile apps becoming critical. This presentation will discuss how new technologies such as AI and robotics can further transform the hospitality industry and create opportunities for innovation.

Andrew Milroy, Head of Advisory Services – Asia Pacific, Ovum


11:30 – 12:00 Presentation
Hospitality in the Digital Age

Chung Heng Han, SVP Oracle Systems APAC/EMEA, Oracle

12:00 – 12:45 Panel Discussion
The Now and the Next in Hospitality 4.0

Automation, robots and artificial intelligence: How will they shape the industry?
Enhancing customer experiences through new and innovative technologies
The future of work: Analyzing the importance of people as we give more power to data and algorithms to make decisions

Driving forces of the new generations (millennials and Gen Z) and how it changes the hospitality industry

Chung Heng Han, SVP Oracle Systems APAC/EMEA, Oracle

Moderator: Andrew Milroy, Head of Advisory Services – Asia Pacific, Ovum

12:45 – 13:45 Networking break
13:45 – 14:05 Presentation 
Food and Hospitality in the Digital Era – using digital technologies to enhance customer experience

Sunil David, Regional Director, IoT (India & ASEAN Region), AT&T

14:05 – 14:25 Presentation
Delivering Customer Success for Hospitality
14:25 – 14:45 Presentation
Digital Transformation for the New Economy with Grab

Dileep Kanna, Regional Director, Grab for Business

14:45 – 15:30 Panel Discussion
Accelerating Digital Supply Chain Management

With a focus on new technologies and innovative solutions, panelists will discuss how companies can leverage the supply chain for their hospitality businesses. Use of IOT, big data, ML, blockchain to transform complex supply chains into an integrated ecosystem and building autonomous models to improve decision making process.

Sanjiv Bhagat, Vice President ASEAN Sales Center, AT&T Global Business
Lim May-Ann, Executive Director, Asia Cloud Computing Association
Moderator: Alfred Siew, Editor, Techgoondu


15:30 – 15.50 Presentation 
Crafting a digital journey from check-in to check-out

Tech strategies and digital touchpoints
Improving synergy between hotels and restaurants


15:50 – 16.30 Networking break

*Programme is subject to change by the organiser


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